Broadly speaking, our process for social services claims follows the same general structure as our other claims processes here at Farleys. Obviously, the specifics of your case will vary depending on your individual circumstances, and the background of your case, but the template remains the same.
A free case assessment – we’ll always begin by sitting down with you to have a quick discussion of your circumstances, and to assess the likelihood of success for your claim. We understand that this can often be the hardest part of the entire process for many of our clients, so this is why we take care to ensure that you feel as safe and comfortable as you can.
Allocation – once we’ve finished our initial talks, we can then assign your case to a specialist. From this point onwards, your specialist solicitor will serve as your sole point of contact, making sure to keep the details of your case confidential, so that they’re only shared with a select few individuals on a need-to-know basis.
Collection of evidence – this is the most crucial deciding factor towards the outcome of your case, and accordingly can often be the most time-consuming and complex. If we ever think it may be beneficial to your case to enlist the help of an external professional such as a psychologist or psychiatrist, we’ll first make sure seek your explicit permission in writing.
Tally of compensation amount – once the available evidence has been collected, we’ll begin the process of assessing the amount of compensation that we feel your case deserves. With more than 20 years of experience in abuse claims, we know that money isn’t always the most important thing for many of our clients, who are often more concerned with getting that crucial sense of justice and peace of mind. Our specialist solicitors recognise that, but equally we know that the settlement is valuable for its ability to provide you with valuable support in certain areas of life. We may also look at the available evidence from medical experts, and how your life may have affected – including any impact it may have have as you move forward (such as employment opportunities).
Settling your claim – we’ll be ready to present your case to the courts against the person or party responsible for your abuse, once we’ve collected all the available evidence. You will never have to face your abuser directly, and it’s worth us highlighting here that most cases are resolved long before they go to court – but whether or not yours is one of the very rare exceptions, you can always rely on us to be here to support you throughout.
