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Hairdresser negligence claims

Visiting a hairdresser can be a great way to pamper yourself and unwind. It’s a relaxing experience that most people enjoy and look forward to. However, if your hairdresser makes a mistake or damages your hair, it can affect not only your physical appearance but also your mental health. Negligence on the part of your hairdresser can have a significant impact on your overall well-being and health, as well as your finances. 

Hairdresser negligence happens when a salon or hairdresser doesn’t adhere to the correct care standards, causing harm to the client’s scalp or hair. For instance, using too much bleach can result in scalp burns or severe hair breakage. These incidents not only damage the scalp but can also affect the client’s mental well-being. If something like this has occurred to you, you might be able to file a claim. We encourage you to contact one of our friendly solicitors today if you think you have suffered from hair salon negligence. Our team can help you understand your legal rights and explore possible compensation options.

Start by filling out our contact form below, or give us a call at 01254606008 to speak to one of our friendly solicitors today about suing a hair salon for negligence

How we can help if your hairdresser has been negligent towards you 

At Farleys, we have a rich history of over 60 years of dealing with hairdresser negligence cases. Our expert solicitors have a proven track record of getting compensation settlements for our clients. We understand that hair salon negligence can have a significant impact on your finances as well as your physical and mental health, particularly when the damage caused by your hairdresser is beyond repair.

When you reach out to us with a case of hairdresser negligence, our solicitors will take the time to have a detailed conversation with you to understand your situation thoroughly. We will gather all the relevant information about your case and use it to explore your legal options and determine how best to achieve a positive outcome based on the unique circumstances of your case.

What counts as hairdresser negligence? 

Hairdresser negligence can happen when a stylist lacks adequate knowledge or fails to consult with the client, which can result in unexpected or undesired outcomes that may cause physical or mental harm. This type of negligence can encompass a range of scenarios where a hair professional deviates from the expected standard of care, leading to damage or unfavourable results for the client. Some examples of hairdresser negligence include:

  • If your hairdresser incorrectly applies hair dyes, bleaches, or other chemical treatments, leading to burns or triggering allergic reactions.
  • If your hairdresser deviates significantly from your expectations or agreed plan, causing damage to your hair during a haircut or styling.
  • If your hairdresser doesn’t perform strand tests before applying chemical treatments, resulting in it ruining your hair or you having an allergic reaction. 
  • If your hairdresser performs a hair treatment on you without your informed consent.
  • If a hairdresser uses excessive force during hair washing, brushing, or other procedures leading to scalp injuries.
  • If your hairdresser used equipment that was not properly sanitised, leading to an infection.
  • If your hairdresser carelessly cuts you with a sharp tool such as scissors or a razor blade, resulting in significant injury and mental stress during your appointment.

All of the above scenarios can be grounds for a hairdresser negligence case. However, it’s important to keep in mind that every situation is unique, and determining whether an incident constitutes hairdresser negligence depends on the specific circumstances and available evidence. If you believe that you have suffered hair damage due to the negligence of a hairdresser, we advise you to contact Farleys. We can help clarify if you have a valid claim and suggest the best course of action.

Am I eligible to make a hair salon negligence claim?

If you feel that your hair stylist did not provide you with the expected level of care, you might have a valid reason to file a claim for hairdresser negligence. To establish negligence, it is important to demonstrate that your salon failed to meet the standard of care that you could reasonably expect, leading to unnecessary mental distress, scalp pain or financial burden. However, it can take considerable time and effort to gather enough evidence to substantiate this.

To establish your case, stylists with similar or higher levels of expertise and training may be consulted to assess the situation. It is also essential to demonstrate that you have suffered directly as a result of your hairdresser’s carelessness. If you suspect that you have a case, contact us as soon as possible for assistance starting your claim.

What are the time limits for claiming hairdresser negligence compensation?

Hairdresser negligence claims usually have a three-year time limit from the date of treatment and injury or the date on which a professional diagnosed the damages. If a child has suffered from hairdresser negligence, the date of their claim will not commence until they turn 18 years old. However, if a litigation friend, such as a parent, guardian, family member or professional advocate, files the claim on their behalf, the process can begin before the child reaches the age of 18.

It is crucial to reach out to us as soon as you suspect you have a claim due to these time constraints, as being proactive will help us handle your case promptly. Our goal is to support and guide you throughout the entire legal process, whether your case is settled out of court or goes to trial. We are committed to achieving the best possible outcome for you!

Why choose Farleys Solicitors?

Farleys Solicitors has been delivering trusted legal services to clients in the North West and across the UK for more than six decades. Our team of experienced solicitors specialises in handling all kinds of negligence claims, including hairdresser negligence.

At Farleys, we recognise that each case is unique, which is why we offer personalised guidance and tailored advice that caters to your specific needs and situation. We aim to provide clear solutions and ensure that you are well-informed throughout the entire process.

If you need the services of our negligence solicitors or have any queries about our services, please feel free to contact us. You can reach us via phone at 01254606008, through our website’s chat feature, or by sending an email to We’re always here to answer any questions and provide unwavering support throughout the entire process. 

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