Claims Against Hairdressers

Hairdressing Compensation Claims​ – What We Can Help With

Making hairdressing compensation claims might seem daunting, but we’re here to make the process as simple as possible. Hair damage claims can arise from various situations where salons fail to meet basic care standards.

• Chemical Treatment Injuries: When bleach, dyes, perms, relaxers, or straightening treatments are applied incorrectly or left on too long, they can cause severe scalp burns, blistering, or devastating hair loss. We help clients claim compensation when products are used negligently or without proper testing.
• Allergic Reactions and Skin Damage: Hairdressers have a legal duty to perform patch tests before applying chemical products. When they skip this crucial step or ignore your concerns, the results can be painful and distressing. Hair damage claims frequently involve allergic reactions that could have been prevented with proper testing.
• Hair Extension Injuries: Poorly fitted or maintained hair extensions can cause significant damage. From traction alopecia (hair loss) to breakage, negligent extensions affect both your appearance and wellbeing. Claims against hairdressers sometimes include compensation for corrective treatment costs.
• Scalp Burns: Heat styling tools and chemical products can cause serious injuries. Whether it’s serious burns from straighteners or chemical products, we’ll fight for the compensation you deserve.
• Failure to Consult or Advise: Professional hairdressers should assess your hair’s condition, discuss suitable treatments, and warn you of potential risks. When they fail to provide this basic level of care, resulting in damage, you may have grounds for a hairdressing compensation claim.

Whatever happened during your salon visit, if you’ve suffered physically, emotionally, or financially because of your hairdresser’s mistakes, we’re here to help you explore your options.

Claims Against Hairdressers – How the Claims Process Works

Making a hair damage claim doesn’t have to be complicated. We’ve broken down the process into simple steps, so you know exactly what to expect.

1. Free Initial Consultation
   Contact us for a no-obligation chat about what happened. We’ll listen to your experience, ask a few questions, and give you honest advice about whether you have a valid claim. There’s no pressure and no upfront costs.
2. Gathering Your Evidence
   If we agree you have a case, we’ll help you collect the evidence needed to support your hairdressing compensation claim. This might include expert evidence, photographs of the damage, receipts for the treatment, medical records if you needed treatment, and witness statements. Don’t worry if you haven’t kept everything – we’ll guide you through what’s available and how to obtain it.
3. Building Your Case
   Supportive evidence from experts is crucial in order to bring a successful claim. We’ll work with hair care professionals and medical experts who can assess the standard of care you received and the impact of the damage. Their independent opinions strengthen claims against hairdressers by demonstrating what should have happened and how the salon fell short of professional standards.
4. Negotiating Your Settlement
   Most hair damage claims settle without going to court. We’ll present your case to the hairdresser’s insurers and negotiate for fair compensation that can include your treatment costs, any lost income, pain and suffering, and the cost of corrective treatments. Throughout negotiations, we keep you informed and always seek your agreement before accepting any offer.
5. Receiving Your Compensation
   Once a settlement is agreed or a court awards compensation, we’ll ensure the funds are transferred to you promptly. We’ll explain any deductions clearly, including our success fee, so there are no surprises.

Most hairdressing compensation claims take between 12 and 18 months to resolve. We’ll give you realistic timescales based on your specific circumstances.

Why Choose Farleys for Claims Against Hairdressers

You need solicitors who understand not just the legal side of hair damage claims, but also the emotional impact of what you’ve been through. Here’s what makes Farleys different.

• Over 65 Years Supporting Lancashire Clients: We’ve been helping people across Lancashire since 1960. Our long history means we understand our local communities and have strong relationships with courts, insurers, and medical professionals in the area. When you work with our solicitors from Blackburn, Burnley, Manchester, Preston, Rawtenstall or Wigan, you’re getting genuine local expertise.
• Recognised Legal Excellence: Our personal injury team is consistently ranked in The Legal 500 and Chambers and Partners guides. This independent recognition reflects our track record of successful hairdressing compensation claims and the quality of service we provide.
• No Win, No Fee: We can handle claims against hairdressers on a no win, no fee basis, which means you only pay if your case succeeds. There are no upfront costs, no hidden fees, and no risk to you. We’ll explain our success fee clearly from the start, and it’s capped by law to protect you. You can find out more about how no win no fee works.
• Genuine Personal Service: We’re a big enough firm to handle complex cases effectively, but small enough to give you the personal attention you deserve. You’ll work with the same solicitor throughout your claim, not be passed around a call centre. We return calls promptly and explain things in plain English, never legal jargon.
• Understanding the Emotional Impact: Hair damage claims aren’t just about money; they’re about how salon negligence has affected your confidence, mental health, and daily life. We take time to understand your individual situation and ensure any settlement properly reflects what you’ve been through.
• Proven Success with Beauty Treatment Claims: Beyond hairdressing compensation claims, our team regularly handles cases involving cosmetic surgery claims and other beauty treatment injuries. This broader experience helps us build stronger cases when representing clients with hair damage claims.

Understanding Your Rights When Making Claims Against Hairdressers

The hairdressing industry in the UK is currently unregulated, meaning anyone can offer hairdressing services without formal qualifications or training or insurance. This lack of regulation makes it even more important that salons maintain proper standards of care.

• Legal Requirements for Patch Testing – Under the Health and Safety at Work Act 1974, patch tests are legally required before applying chemical products. Many hairdressers try to skip this crucial step to save time, but it’s there to protect you. If a salon didn’t perform a patch test and you suffered an allergic reaction, this strengthens your hairdressing compensation claims.
• The Duty of Care Owed to Clients – Every hairdresser owes you a duty of care. This means they must provide services to a professional standard that is reasonable. They should assess your hair condition, discuss suitable treatments, follow the manufacturer’s guidelines for products, and warn you of any potential risks. When they breach this duty, and you suffer harm as a result, you may have grounds for hair damage claims.
• Time Limits for Claims Against Hairdressers – You generally have three years from the date of the negligent treatment to issue court proceedings. For children who suffer injuries, the time limit doesn’t start until their 18th birthday, though parents can bring claims on their behalf beforehand. These time limits are strict, so it’s important to contact us as soon as you realise something’s wrong. The sooner we start gathering evidence, the stronger your case will be.
• What You Can Claim Compensation For – Successful hairdressing compensation claims can cover the cost of the original treatment, corrective treatments and products, medical expenses for treating burns or infections, loss of earnings if you couldn’t work, pain and suffering, and psychological impact on your confidence and mental health. The exact amount varies depending on the severity and permanence of the damage, but we’ll fight to ensure you receive fair compensation that properly reflects your losses.

Get Straightforward Advice About Your Hair Damage Claim Today

If you’ve suffered because of a salon’s negligence, you deserve support and fair compensation. Our experienced team has helped many people recover damages for injuries and distress caused by poor hairdressing practices. We offer honest, straightforward advice in plain English, with no pressure to proceed if you’re not ready.

Call us now on 01254 606 008 to speak with our friendly team, or contact us through our website. We have offices across Lancashire in Blackburn, Burnley, Manchester, Preston, Rawtenstall, and Wigan, and we’re here to help you understand your rights and options.