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Client Satisfaction Survey

At Farleys, we want to ensure that we always provide a quality service. To ensure that we continue to do this and to help others make an informed decision on our legal services, we would appreciate it if you could take a few moments to give us your feedback on how you found our service.

  • Your Details

  • Name:
  • Email Address:
  • Farleys Reference Number:
  • Department:
  • Name of Person(s) Assisting You:

  • Our Service:

  • Would you use our services again or recommend our services to others?
  • If no, why not?
  • How did you find the following aspects of our service?
    ExcellentGoodSatisfactoryPoorVery Poor
    Legal Advice
    Communication
    Responsiveness
    Overall Outcome
  • Would you like to give any further information on any of the reasons for your above responses?
  • Do you have any suggestions of ways we can improve the service we offer to clients?

  • Our Fees

  • How did you find our legal fees?
    Good ValueAbout RightExpensiveN/A
  • If you obtained any other quote for your matter, how did our charges compare?
  • How did you hear about Farleys? Please select all that apply.
  • If other, please specify:

  • Keeping in Touch...

  • Would you like a member of the team to get in touch with you to discuss any aspects of your feedback further?
  • If so, please provide contact telephone number
  • We regularly send out email newsletters on a range of topics. If you are interested in staying up to date and signing up to our mailing list please click yes. If you click yes, we will send you an email with a link to sign up to the newsletters of your choice. You can opt-out at any time.
  • We want to ensure that potential clients can make an informed decision on whether our services are right for them. Your feedback could help us to do that. Please indicate whether you are happy for your comments to be used for marketing purposes.

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