Miss O approached Farleys’ personal injury team about the possibility of making a claim for compensation after she was injured at a supermarket.


Miss O was shopping in a local supermarket in Accrington.  She had paid for her shopping and was walking towards the exit, passing the flower section.  As she passed it, she slipped on the mat which surrounded the flower section, as it was very wet.  Miss O fell and caused injury to her hip.

How Farleys Were Able to Help

Miss O instructed Jade Jump of Farleys Solicitors to assist her with a claim for personal injury.

Jade submitted the claim to the supermarket within a month of the accident.  The supermarket took some time to consider the claim but eventually admitted they were at fault.

Miss O was seen by a medical expert who confirmed that she had sustained injury to her hip, which was already vulnerable due to pre-existing issues.  He also confirmed that Miss O had suffered psychologically too.  He came to the opinion that Miss O would be fully recovered by 15 months from the date of the accident if she had physiotherapy.

Miss O had the recommended physiotherapy and fortunately recovered within 15 months.

Jade set about negotiating a settlement for Miss O which included a claim for her injuries, the care and assistance she required, medication expenses and travel expenses.

Jade was able to negotiate a settlement of £7,500 for Miss O who was very pleased with the outcome of her case.

Contact a Slip, Trip, and Fall Claim Specialist

Farleys’ personal injury team has dealt with a wide range of claims following slip, trip and fall accidents resulting in injuries varying in their severity. For a free, no obligation assessment of your claim, please contact a member of the team today on 0845 287 0939, contact us by email, or use the online chat below.