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Over 97% of clients questioned indicated that they would use us again, or recommend others to consult us.

Actual figure 97.58%, calculated from responses to our Client Satisfaction Questionnaire, results to March 2013

 

“With over 170 staff located across six offices throughout the region, Farleys Solicitors have demonstrated continued growth and judges commended their incredibly low staff turnover. Judges also commented on the way Farleys have aligned departments to meet the demands of an ever changing market.”

- Judges comments on announcing Farleys as winners of Law Firm of the Year at the Red Rose Awards 2012

 

“I was very impressed with the quick, prompt and efficient service. Again, many thanks for your superior skills in handling this matter, you are the best!”

- Dr Chris Steele, MBE, Resident Doctor, ITV’s This Morning

 

“Farleys provided the legal assistance for the initial management buy-out back in 2000 and since then have helped us acquire 4 other companies. In every instance the level of expertise shown by them in helping us avoid a number of dangerous legal pitfalls has been extremely valuable, and we have not had one instance where we ended up in litigation as they have always had ‘all the bases covered’.

On a personal note their knowledge and assistance in the areas of conveyancing, divorce and wills is also of the highest level.”

- Glenn Smith, Managing Director, Ward Knowles Limited

 

“Thank you for your help sorting this out, I would still have been banging my head against a brick wall if it wasn’t for you.

I will have no hesitation is using your services again (if need be) and will highly recommend you.”

- Mrs R, Managing Director
Commercial Litigation Client

 

“I write to express my thanks and gratitude for the work your firm and especially Debbie King carried out on my behalf. The dispute was both challenging and difficult, requiring a range of complex skills and knowledge. Not only was Debbie King the consummate professional throughout but in my view Debbie rose to these challenges and demonstrated flair in grasping and dealing with the issues in a first class manner. Above all, Debbie’s tenacious and dedication shown through the command of expert and specialist knowledge gave me the necessary confidence and provided sound practical advice, allowing me to make informed decisions to bring about a successful resolution.”

- Alan L Hudd

 

“Firstly I want to express my sincere thanks for the support and professional service while sorting my claim. Resolution of the situation has given me more peace of mind than you will ever know. I am now able to move forwards without having to have the past constantly nagging. THANK YOU”.

- Personal injury client

 

“The friendly and efficient service provided made the emotional and stressful experience of dealing with Mum’s estate easy to bear”

- Wills and Probate Client

 

“Having worked extensively with solicitors and Barrister’s in my professional career I was in no doubt that to pay a fee for high quality professional help was the most sensible course of action. The most favourable outcome of my recent Bankruptcy proceedings have confirmed this. I can’t begin to thankyou enough for supporting and advising me at a most difficult time in my life. ”

- Personal Insolvency Client

 

Throughout the course of my case, I felt that the team at Farleys kept my best interests at heart at all times. The firm is one of the best in its field in the UK.

- Mrs P, Abuse Compensation Claim Client

 

“I just wanted to mention the Farleys legal team were first class and very professional in everything they did. I would recommend Farleys to anybody as they provided top level service”.

- Sports Law Client

 

“Thanks for supporting me on this matter. I will definitely recommend you to others who may require your expertise.”

- Commercial Litigation Client

 

“I just wanted to thank the whole team at Farleys that have helped me this year.  The help and advice I have been given has been consistently professional, accurate and clear. In particular I would like to thank Nicola Rushton, who took the time to genuinely understand my situation, my concerns and my aims.

“Further to my positive experience of instructing Farleys, I am now seeking advice from two of their other departments in relation to legal issues.”

- Mr A, Divorce Client, Bolton

 

“Thanks once again for all your assistance; you really were a life saver”.

- Mr S, Personal Insolvency Client

 

“It is universally easy to write when complaining but a praise is sometimes bypassed. Throughout the course of dealing with our claim, we have been shown compassion and understanding, which has taken away the majority of our stress and now we feel that actually no matter what the outcome of our claim, that we know that the very best of efforts were taken.

“In particular, we would like to thank Rebecca Fairclough. Had it not been for Rebecca’s determination to fight all the way for us, that my family and I would have lost faith many months ago”.

- Mr J S, Negligence and Breach of Confidentiality Claimant, Leicester

 

“Made to feel comfortable that everything could and would be sorted hassle free.”

- Mr P, Property Law Client, Blackburn

 

“The advice provided was excellent and helped me in making key decisions.”

– Ms A J, Family Law Client, Clitheroe

 

“Professional and friendly.”

– Mr T L, Personal Injury Claimant, Blackpool

 

“The simplicity – everything was very well explained. I was extremely happy with the service Michael provided – FIRST CLASS”
- Mrs C, Personal Injury Client

 

“The friendly re-assuring service I experienced on completely unfamiliar territory.”
- Mr P, Personal Injury Client

 

“The prompt reply to emails. The efficient ‘holiday handover’ of the case. The friendly & efficient service. It appeared that Donna (and Andrea) went the ‘extra mile’ to help push the sale through.”
- Mr D, Property Law Client

 

“Prompt service, brilliant solicitor.”
- Mrs G, Property Law Client

 

The past few weeks have been quite an ordeal, but your support and efficiency in following through, has always been extremely reassuring.   You are an asset to Farleys.  Business  is not just about doing the job well, it’s also about developing confidence with the Client in order to achieve a positive outcome.  I wouldn’t hesitate to recommend you for any commercial transaction.
- Mrs S, Commercial Property Client

 

I was very pleased with the friendly service and the time it took for my case to be settled.
- Mr B, Actions Against Detaining Authorities Client

 

“To be seen on time and in a very friendly manner and treated with the greatest of respect on every occasion that we visited the office”.
- Mr F, Wills and Probate Client

 

“Thank you very much for everything you did for me. Top – Class Solicitor worth every penny”.
- Ms D, Family Law Client

 

“Very approachable and friendly, at the same time very professional”.
- Mr F, Property Law Client

 

“All round, outstanding service.”
- Mr S, Employment Law Client

 

“Fast and efficient.”
- Miss R, Personal Injury Client

 

“Mr Molyneux, inspired me with confidence at a distressing time of my life, he was very helpful and kind and has a sincere manner. It has been a pleasure to know him.”
- Mrs T, Personal Injury Client

 

“I was kept fully informed all the way through and treated in a friendly and respectful manner. All meetings were prompt and helpful.”
- Mr T, Wills and Probate Client

 

“The service was always professional, courteous, efficient, relaxed and friendly.”
- Mr M, Wills and Probate Client

 

“The friendly and highly competent way in which our consultation took place. The advice we received was positive and allowed us to reach decisions we believe were highly relevant.”
- Mr & Mrs W, Wills and Probate Clients

 

“Donna’s professionalism gave me confidence in the procedure. Excellent. Thank you.”
- Mr T, Property Law Client

 

“The entire service was excellent. I could not ask for better, everything was perfect.”
- Mrs S, Wills and Probate Client

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